FAQ – Stellar Walk

No, as long as it’s a wallet that supports Stellar Lumens, you can specify a wallet other than Binance.
For example, Coinbase, Bybit, and LOBSTR can also be used as XLM receiving addresses.

As of June 2023, MetaMask does not support the Stellar Network, so it cannot be used as a receiving wallet for Stellar Walk.

The exchange rate is not fixed at 1 Gem = 1 XLM. It fluctuates.
The amount of XLM to be distributed is calculated based on the number of Stellar Walk app users (total value of all Gems).

The most recent distribution in November 2022 was 100 Gems = 0.46188 XLM

After the distribution day at the Center (after the 4th of each month), a report will be announced from the Center via the “Notice” view in the app.
In addition, please be assured that neither the Center nor our development team accepts direct deposits from users or conducts any fundraising such as ICOs.

Although we basically ask that you have one account per person, you can currently apply to the same XLM address from multiple devices for reasons such as family use. (Up to 5 accounts)
※If the Center determines that there is an excess, they may suspend the account.
As for the distribution specifications, they are divided into multiple times, but don’t worry as the XLM transfer fee is paid by the Center.

Our app is designed with the purpose of being “equal”, so we have no plans to implement this feature.
Reason: To prevent, for example, a famous person on social media from inviting 100 friends and getting more Gems than other users, which would skew the distribution per person.

Tax calculation methods vary from country to country. In some countries, a tax return may be required. We are unable to assist you with the respective procedures. Please be aware of this.

The Center and the team use the following address as a support address.

GC2ELQTEH7BZI7D3OXZVWYHWET7Z3RD6EFOZEOXARXY2K2QXXEMV4IVM

In the StellaWalk app, for security reasons,
when applying to launch a rocket, it is mandatory to update to the latest version in each store. Trying to send a rocket without updating the version will result in a communication error message.
Please update to the latest version.

Your iPhone itself might be set not to count steps. Please check this article.
2023年6月3日What to Do if You Can’t Use the App Even After Granting Health Access – Stellar Walk for iOS

Are you able to connect with the Health app?
Even if the connection is successful, it may take some time for the step information to be reflected in the Stellar Walk app.
Please try killing the app or waiting a while, and if the steps still don’t advance, please contact us on Twitter.

You can only transfer Gems to the “transfer target” device if you bring the “transfer source” and “transfer target” devices close together and select “Transfer Directly from iPhone”.
In this case, the data is copied between the source and target devices, but you can only apply with one.
(※ If you apply with these two, the latter one will overwrite the former one.)

Also, Stellar Walk currently doesn’t have a function to transfer via server.
This is because the specification is designed to save the information about Gems only on the device so that it can be used easily without login.

Please ensure that the system’s “Physical Activity Permissions” are enabled.

Also, as shown above, make sure the ‘Doggy’ icon is always displayed in the status bar (notification bar) at the top of your smartphone, and don’t clear the notifications.

Looking at the notification content, you can see that the app is detecting steps.
This operation is performed while trying to minimize battery consumption.

If your steps still don’t advance or get reflected, please try restarting your device.